Gizlilik politikası | Bodrum Stone House

Privacy Policy

1. PURPOSE OF THE PRIVACY POLICY
Bodrum Stone House Hotel (“bodrumstonehouse.com.tr”) attaches great importance to the protection of the privacy and personal data of its website visitors and mobile application users (hereinafter both referred to as “Users”). Bodrumstonehouse.com.tr, which has taken all kinds of technical and administrative measures to comply with the provisions of the legislation it is subject to, especially the Constitution of the Republic of Turkey and the Law on the Protection of Personal Data No. 6698 (“Law”), aims to explain in this Privacy Policy which personal data of the Users it processes and how it ensures data security, and what rights the Users have.

By using the bodrumstonehouse.com.tr website and mobile application, the User consents to the processing of their personal data as explained in this Privacy Policy. In cases where the User shares the personal data of another person, it is assumed that the consent of the data owner has been obtained and that the User has been informed. If you do not accept the collection, use and sharing of your personal data in this way, please do not use the bodrumstonehouse.com.tr website and mobile application.

bodrumstonehouse.com.tr may provide links to third-party websites, portals or mobile applications. bodrumstonehouse.com.tr does not bear any responsibility for the privacy policies and content of these sites.

2. PROCESSING OF PERSONAL DATA

A. GENERAL PRINCIPLES

bodrumstonehouse.com.tr acts in accordance with the following general principles regulated in Article 4 of the Law in processing personal data obtained through the website and mobile application:

Being in compliance with the law and rules of honesty

Being accurate and up-to-date when necessary

Being processed for specific, clear and legitimate purposes

Being connected, limited and proportionate to the purpose for which they are processed

Being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed

You can access detailed information on general principles from bodrumstonehouse.com.tr Personal Data Protection and Processing Policy.

B. PURPOSES OF PROCESSING PERSONAL DATA

bodrumstonehouse.com.tr processes user personal data in accordance with the Law and secondary regulations for the purposes specified below:

Hotel Reservation Transactions: Your personal data is processed for the purpose of completing and managing your hotel reservation. This purpose also includes sending you messages regarding reservation confirmation, cancellation or changes, and reminders regarding the service, and ensuring that our website and mobile application operate efficiently.

Customer Services: In order to facilitate reservation transactions and meet your requests regarding the services we offer, we provide customer services through the live support panel on our website and our call center. The personal data you share during communication with our customer service employees is processed in order to respond to your request.

Member Account Transactions: By becoming a member of bodrumstonehouse.com.tr, you can easily manage your reservations, newsletter preferences, and search preferences. If you create a member account, the personal data you share is processed in order for you to benefit from your member account in the best way possible.

Communication: We may contact you for various purposes using the personal data you provide to bodrumstonehouse.com.tr. The main ones are completing your reservation transactions, sending reminder and warning messages, and responding to your request that you have sent to us.

Legal Obligations: Primarily processing online user data in accordance with the relevant legislation and responding to information requests from administrative/judicial authorities, your personal data may be processed and transferred in the manner prescribed by the legislation if required by any legislation to which bodrumstonehouse.com.tr is subject, and may be stored for the period prescribed by the relevant legislation or required for the purpose.

Resolution of Disputes: bodrumstonehouse.com.tr may process your personal data and share it with the relevant legal authorities in order to prove that it has carried out legal transactions and fulfilled its legal obligations in case of disputes that may arise in the future and to ensure the resolution of disputes.

Improving Services and Customer Satisfaction: Your personal data is processed for the purposes of conducting analytical studies in order to improve your website experience, evaluating your requests, complaints and suggestions and taking actions to increase customer satisfaction and service quality. In addition, the publication of your accommodation evaluations and comments on the website may be carried out within the scope of bodrumstonehouse.com.tr's legitimate interests. The purpose of the evaluations, which you can also publish anonymously depending on your preference, is to inform other users about the facility you are staying at.

Marketing/Advertisement: bodrumstonehouse.com.tr may use your information for various advertising and marketing activities if you give your explicit consent. In this context, your personal data may be processed for the purposes of creating a potential customer record, informing you about campaigns and opportunities, conducting profiling, targeting and advertising activities, presenting you with the most suitable offers for your past preferences and likes, and sending e-bulletins in accordance with the preferences registered in our website member profile. Your personal data will not be processed for the purposes in question if you do not consent to marketing activities or withdraw your consent.

LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA

bodrumstonehouse.com.tr processes personal data in the presence of at least one of the legal reasons specified in the Law. The legal reasons for the above-mentioned personal data processing purposes are as follows:

Hotel reservation transactions, customer services and member account transactions are carried out based on the legal reason of establishing or performing a contract specified in Article 5/2(c) of the Law.

Data processing activities that we carry out in order to fulfill our legal obligations are based on the legal reason specified in Article 5/2(ç) of the Law.

Instances where personal data is processed for the resolution of disputes are based on the legal reason of establishing, exercising or protecting a right specified in Article 5/2(e) of the Law.

LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA

bodrumstonehouse.com.tr processes personal data in the presence of at least one of the legal reasons stated in the Law. The legal reasons on which the above-mentioned personal data processing purposes are based are as follows:

Data processing activities that we carry out in order to fulfill our legal obligations are based on the legal reason specified in Article 5/2(ç) of the Law.

Instances where personal data is processed for the resolution of disputes are based on the legal reason of establishing, exercising or protecting a right specified in Article 5/2(e) of the Law.

Marketing and advertising activities can be carried out based on the legal reason of explicit consent specified in Article 5/1 of the Law.

Activities based on the improvement of services and customer satisfaction and communication purposes are carried out based on the legitimate interest legal reason regulated in Article 5/2(f) of the Law.

C. PERSONAL DATA COLLECTION METHODS

bodrumstonehouse.com.tr may collect personal data electronically through call center and e-mail channels, reservation forms, membership registration forms or website live support panel, web analysis tools and cookies on the website and mobile application within the scope of the services it offers to the User and the data processing purposes specified above. In addition, it collects personal data in cases where the User communicates with bodrumstonehouse.com.tr by other methods.

D. TRANSFER OF PERSONAL DATA

Bodrumstonehouse.com.tr, which is highly sensitive about the security of personal data and compliance with the relevant legislation, shares personal data only to the extent necessary and in accordance with the law; it does not transfer it for any other commercial purpose or sell it to third parties.

bodrumstonehouse.com.tr shares the personal data of the User who made the reservation with the relevant accommodation facility in Turkey or abroad for the purpose of completing and managing the reservations made through the website and mobile application.

In addition, the User's personal data may be shared with bodrumstonehouse.com.tr's business partners and suppliers from which it receives external services within the framework of the conditions specified in Articles 8 and 9 of the Law. If the User has approved the processing of personal data for the purpose of conducting marketing, profiling and advertising activities, it is also possible to transfer data to solution partners who carry out the said activities on behalf of bodrumstonehouse.com.tr.

Sharing of Personal Data with Official Authorities

bodrumstonehouse.com.tr may share personal data and traffic information such as navigation information regarding visits or memberships to the website and mobile application; with public institutions and organizations that are legally authorized to request this information in order to fulfill the obligations arising from the legislation to which bodrumstonehouse.com.tr is subject (including but not limited to combating crime, threats to state and public security, and in cases where bodrumstonehouse.com.tr has a legal or administrative obligation to provide notification or information).

E. DELETION, DESTRUCTION AND ANONYMIZATION OF PERSONAL DATA

bodrumstonehouse.com.tr stores the personal data it processes through its website and mobile application for the periods stipulated in the relevant legislation and/or for the period required by the purpose of processing. In case of expiration of this period, personal data is destroyed in accordance with the Law and the Regulation on Deletion, Destruction or Anonymization of Personal Data.

3. MEASURES TAKEN TO ENSURE DATA SECURITY

bodrumstonehouse.com.tr takes all appropriate technical and administrative measures to ensure that personal data is processed in accordance with the law and to reduce risks such as malicious use, unauthorized access to personal data, sharing, destruction or modification.

You can access detailed information on the technical and administrative measures taken to ensure data security from bodrumstonehouse.com.tr Personal Data Protection and Processing Policy.

4. COOKIES

bodrumstonehouse.com.tr uses cookies for purposes such as improving the User's website experience. For detailed information about cookies, you can review the Cookie Policy.

5. WEB TRACKING

bodrumstonehouse.com.tr website and mobile application collect and store data for analysis, marketing and optimization purposes using Google Analytics, a web analytics service provided by Google, Inc. ("Google") and web tracking technology provided by Hotjar Ltd. ("Hotjar"). You can refuse to be tracked by Google Analytics for your current web browser by clicking here for the future. You can click here to prevent tracking by Hotjar.

Detailed information about web tracking is provided in the Google Privacy Policy and the Hotjar Privacy Policy

6. PERSONAL DATA OF CHILDREN

bodrumstonehouse.com.tr website and mobile application are intended for use by adults and the services offered are not intended for children. In order for minors under the age of 18 to use the services offered by bodrumstonehouse.com.tr, the consent of their parent or guardian is required. In the event that information is obtained from a child under the age of 18, bodrumstonehouse.com.tr has the right to delete this information. However, in limited cases where reservation transactions are carried out and other travel-related services are purchased or other exceptional conditions (such as features related to families), bodrumstonehouse.com.tr may only process children's personal data with the consent of the parent or guardian.

7. SOCIAL MEDIA PLUGINS

various social media plug-ins have been integrated into bodrumstonehouse.com.tr website and mobile application. When one of the integrated social media buttons is clicked, some of the User information is shared with social media providers. If the User is logged in to a social media account at the same time or social media cookies are stored in the User's browser, the social media provider can recognize the visit to our website or mobile application and display these activities on the User's social media profile.

Even if the User does not have an account on a social network (e.g. Facebook), is not logged in to the provider of the plug-in, or the plug-in is not clicked, it is possible for social media providers to record information such as the URL information or IP address of a visited website.

In order to prevent social networks from associating your visit to the bodrumstonehouse.com.tr website with your user accounts, you must log out of your user account before visiting our website.

For more information about the social media plug-ins integrated into the bodrumstonehouse.com.tr website and mobile application, we recommend that you read the privacy policy of the relevant social media.

Facebook: https://tr-tr.facebook.com/privacy/explanation

Twitter: https://twitter.com/en/privacy#update

Google/Youtube: https://policies.google.com/privacy?hl=tr&gl=ZZ

Pinterest: https://policy.pinterest.com/tr/privacy-policy

Instagram: https://help.instagram.com/155833707900388

Linkedin: https://www.linkedin.com/legal/privacy-policy?_l=tr_TR

USER'S RIGHTS

The user, as the data owner, applies to bodrumstonehouse.com.tr;

To learn whether their personal data has been processed,

To request information about their personal data if it has been processed,

To learn the purpose of processing their personal data and whether it has been used in accordance with its purpose,

To know the third parties to whom their personal data has been transferred domestically or abroad,

To request correction of their personal data if it has been processed incompletely or incorrectly and to request that the transactions made within this scope be notified to the third parties to whom their personal data has been transferred,

To request that their personal data be deleted or destroyed if the reasons requiring processing are eliminated despite the fact that it has been processed in accordance with the provisions of the Law and other relevant laws and to request that the transactions made within this scope be notified to the third parties to whom their personal data has been transferred,

To object to the emergence of a negative result by analyzing the processed data exclusively through automated systems,

To request compensation for the damages in case they suffer damages due to the processing of their personal data in violation of the Law.

If the User submits his/her requests regarding the above-mentioned rights to bodrumstonehouse.com.tr in accordance with the application procedures stipulated in the Communiqué on the Application Procedures and Principles to the Data Controller, bodrumstonehouse.com.tr will finalize the request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on its nature. However, if the transaction requires an additional cost, bodrumstonehouse.com.tr may charge the fee in the tariff determined by the Personal Data Protection Board.

You can access more detailed information on the processing of personal data by bodrumstonehouse.com.tr and ensuring data security in bodrumstonehouse.com.tr Personal Data Protection and Processing Policy.

8. CHANGES TO BE MADE IN THE PRIVACY POLICY

bodrumstonehouse.com.tr may make changes to this Privacy Policy at any time. These changes shall become effective on the day the new amended Privacy Policy is published. Necessary information shall be provided to the Users in order to be informed of the changes in this Privacy Policy.

9. CONTACT

You can send your questions and requests regarding the Privacy Policy to bodrumstonehouse.com.tr at info@bodrumstonehouse.com.tr.